Terms of service
🛒 How to Place an Order at prettyunitshop
Shopping at prettyunitshop is quick, easy, and secure.
- Browse our collection and select your favorite item
- Click “Add to Cart”
- Review your cart and proceed to checkout
- Enter your shipping and billing details
- Choose your preferred payment and shipping method
- Complete your order and receive a confirmation email shortly after checkout
If you need help at any time, our support team is always here for you.
📩 Contact prettyunitshop Customer Support
Our customer support team is happy to assist you with:
- Order updates
- Shipping & tracking
- Product questions
- Exchanges & returns
- General inquiries
You can contact us through:
📧 Email: Roman.891024x@gmail.com
📱 Instagram / Facebook Direct Message
💬 Contact form available on our website
We aim to respond to all messages within 24 hours.
🔄 Returns & Exchanges
At prettyunitshop, customer satisfaction is our top priority.
If you are not completely satisfied with your purchase, you may request a return or exchange according to our Returns & Exchanges Policy.
To start a return or exchange request, please contact our support team within the eligible return period. We’ll be happy to assist you.
🚚 Shipping Information
We offer reliable worldwide shipping to customers around the globe.
📦 Standard Shipping Fee: $20 USD
🇺🇸 U.S. Delivery Time: 8–10 business days
🌍 International Delivery Time: 10–15 business days
Please note that shipping times may vary slightly depending on customs clearance and local courier services.
📦 Order Processing & Tracking
Once your order has been successfully placed, you will receive:
✅ Order confirmation email
✅ Shipping confirmation email with tracking details once your package ships
You can use your tracking number anytime to monitor your shipment status.
If you don’t see your confirmation email, please check your spam or junk folder.
📧 Didn’t Receive Your Confirmation Email?
Sometimes automated emails may be delayed or filtered by email providers.
If you still cannot find your confirmation email, please contact the prettyunitshop support team and we will verify your order as quickly as possible.
We’re always happy to help 🤍